Kavkom
The Kavkom integration connects your cloud PBX (enterprise telephony) to your pipelines to fetch call recordings and process them automatically.
What you can do with it
- Fetch a call recording (from the CDR log) as a file or a link.
- Chain into an analysis — transcription, summary, quality scoring, push into a CRM.
The kavkom_recording node
The kavkom_recording node selects one or more recordings based on filters (or an identifier supplied upstream) and makes them available to the pipeline. A toggle controls whether the media is actually downloaded.
Connection (BYO)
- Administration → Integrations → Kavkom.
- Enter your API token (
X-API-TOKEN) and your Kavkomdomain_uuid. - Credentials encrypted at rest, scoped to your organization.
Kavkom is a token-based connector (no OAuth). It's the PBX access of your Kavkom account.
Use cases
- Quality control — fetch the previous day's calls, transcribe them, and score the sales pitch for compliance.
- Call notes — automatically summarize a call and attach it to the corresponding customer record.