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Kavkom

Fetch call recordings from a Kavkom cloud PBX into a pipeline with the kavkom_recording node, connected with your own Kavkom account.

The Kavkom integration connects your cloud PBX (enterprise telephony) to your pipelines to fetch call recordings and process them automatically.

What you can do with it

  • Fetch a call recording (from the CDR log) as a file or a link.
  • Chain into an analysis — transcription, summary, quality scoring, push into a CRM.

The kavkom_recording node

The kavkom_recording node selects one or more recordings based on templatable CDR filters (start_date, end_date, number, call_result, caller_id_number, destination_number, extension_uuid, limit, page) — or specific calls supplied upstream (uuids_from, files_from) — and makes them available to the pipeline. The download toggle chooses between downloading the audio or only retrieving a link. Output: {calls, files, links, errors}; a failed call does not interrupt the others.

Connection (BYO)

  1. Settings → Services → Kavkom, Accounts tab.
  2. Enter your API token (X-API-TOKEN) and your Kavkom domain_uuid.
  3. Credentials are stored server-side, scoped to your organization, and the token is never shown again.

Kavkom is a token-based connector (no OAuth). It's the PBX access of your Kavkom account — no betool billing.

Use cases

  • Quality control — fetch the previous day's calls, transcribe them, and score the sales pitch for compliance.
  • Call notes — automatically summarize a call and record it in your CRM.