Personal assistant

The Personal assistant is a voice agent reachable by phone. It books appointments, manages your calendar and your mail, and knows how to collect a deposit before confirming — all without any intervention from you.

What it does

• Answer the phone — a caller can request an appointment by voice.
• Book a prepaid appointment — the assistant proposes a time slot, generates a payment link, and only confirms after payment is received.
• Daily report — a morning recap (today's calendar, messages to handle).
• Reminder — a nudge before an upcoming appointment.
• Mail triage — sorts incoming emails and surfaces what matters.
• Targeted transfer — routes a priority caller to a direct line.

How it is assembled

1. Channel — real-time Telephony (inbound voice).
2. Calendar — Google Calendar to check availability and create the appointment.
3. Payment — a Stripe payment link, with exactly-once confirmation (the slot is reserved only once — see claim_row).
4. Mail — a triage agent on the Email channel.
5. Transfer — call transfer (SIP REFER) to a direct number.

Adapting it to your context

• Define your appointment types, their duration and their price.
• Choose the transfer rules (who is a priority).
• Adjust the tone and the voice of the assistant.