Welcome
This documentation is intended for people who use betool within their organization. It covers everything you need to connect a channel, design a pipeline, monitor executions, and meet your compliance requirements.
Who this doc is for
- Decision-maker — you are evaluating the platform. Read the Product overview then come back here to create your account.
- Organization administrator — you are configuring betool for your teams. Read this chapter, then Channels and Security.
- Pipeline designer — you are assembling business logic in the visual editor. Read Pipelines.
- Auditor / CISO — you are verifying controls. Read Security & compliance.
Looking for the developer integration docs (admin API, contributing a module)? See the For developers chapter.
Recommended path
- Create an account and your first organization
- Connect an LLM key (BYOK)
- Choose an input channel — webhook, email, voice, messaging
- Design your first pipeline
- Monitor your executions
Conventions
- Input channels are event sources (telephony, email, chat, webhook…).
- An exchange is one interaction turn (one received message + its processing).
- A pipeline is a graph of nodes that transforms an exchange into actions.
- Credits are the billing unit: 1 credit = $0.0001.