Jira

The Jira integration connects your issue tracker to your pipelines: to read project status (tickets, sprints, transitions) and to act (create a ticket, move it forward, comment). It works with both Jira Cloud and Jira Server / Data Center.

What you can do with it

• Search tickets (JQL), read a ticket, list projects and the available transitions.
• Create a ticket, transition it from one status to another, add a comment.
• Feed an agent that summarizes a project's progress or automatically opens a ticket from an inbound signal (email, form, alert).

Tools and nodes

• Read tools (made available to an agent): jira.search, jira.get_issue, jira.list_projects, jira.list_transitions.
• Write tools (with confirmation): jira.create_issue, jira.transition_issue, jira.add_comment.
• jira_report node — deterministic read of a set of tickets, published into the context.
• jira_create_issue node — ticket creation on output, with an exactly-once guarantee (no duplicate on retry).

Connection (BYO)

1. Administration → Integrations → Jira.
2. Choose the mode:
   • Jira Cloud — email + API token (Basic authentication, /rest/api/3 API).
   • Jira Server / Data Center — personal token (Bearer authentication, /rest/api/2 API).
3. The host is locked to https and ticket/project keys are validated (anti-SSRF protection). Credentials are encrypted at rest and scoped to your organization.

Use cases

• Support → ticket — an inbound email qualified by an agent automatically creates a Jira ticket in the right project.
• Progress report — every morning, a pipeline reads the open tickets and sends a readable status update to the team.